COMPANY WEBSITE. (“METREX VALVE” Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.metrexvalve.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

THIS WEBSITE IS OFFERED AND AVAILABLE TO USERS WHO ARE OF LEGAL AGE TO FORM A BINDING CONTRACT AND ARE NOT BARRED FROM AGREEING TO THESE TERMS OF USE OR USING THIS WEBSITE UNDER THE LAWS OF THE UNITED STATES OR ANY OF ITS TERRITORIES OR POSSESSIONS AND MEET ALL OF THE FOREGOING ELIGIBILITY REQUIREMENTS. IF YOU DO NOT MEET ALL OF THESE REQUIREMENTS, YOU MUST NOT ACCESS OR USE THE WEBSITE.

This policy applies to the information we collect:

  • On this Website.
  • Information you fill out in form on Website.
  • When you submit data and content via the Website or request further information or services from us, or our Service Providers.
  • When you submit information via email, text, and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  • Report a concern with our Website.
  • When you subscribe to our e-mail newsletter.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Website is offered and available to users who are of legal age to form a binding contract and are not barred from agreeing to these Terms of Use or using this Website under the laws of the United States or any of its territories or possessions and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Information We Collect About You and How We Collect It.

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, mailing address, telephone number, credit card information, blog or website URL, social networking handle or user name, photo, demographic information, professional title (“Personal Information”);
  • That is about you but individually does not identify you, such as company, industry, activities or by content viewed on the Website, information collected automatically, information received from third- parties; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, browser information, operating system information, mobile device information (e.g. device identifier, mobile operating system etc.), internet service provider, content viewed, geographic location, connection speed, time of visit, referring site, application or service, registration time and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us 

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

Information From Our Partners or Third Parties

If you choose to use any third party website or service that is integrated into our Website, including a third party social networking or blogging site, such as LinkedIn, Facebook, Twitter or WordPress (“Third Party Websites”) – or if you use any Company application provided through any Third Party Website – we may receive Information, including Personal Information, from such Third Party Websites, including, but not limited to:

  • Name
  • Nickname or Username.
  • Photo or Graphic Avatar.
  • Unique Third Party Website Identifier (e.g., Facebook User ID)
  • Biographical or Demographic Information (e.g. professional title, gender, college attended, etc.)
  • Likes and Interests.
  • Contacts/Friends/Associations.
  • Any Information That Is Publicly Available on Third Party Websites.

For example, Company may offer the ability to use certain Third Party Websites to facilitate your registration on Company Website.  We may also use information about your profile and connections on Third Party Websites to allow you to share or connect with your friends and contacts on Company Website. or to personalize your experience. In addition, Company Website offers “plugins” and “widgets” from various Third Party Websites that allow you to share Company Website content off of our service.

Your decision to use, or share with, a Third Party Website when accessing or using Company Website products and services is completely voluntary. Company Website is not responsible for compliance with the policies or practices of any Third Party Website. You should ensure that you are comfortable with the information such Third Party Websites may make available to Company Website by reviewing those Websites’ privacy policies and service terms, and by modifying your privacy settings and preferences on those Services.

Any information we receive from Third Party Websites will be governed by this Privacy Policy.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  •  Details of your visits to our Website, including browser information, operating system information, mobile device information (e.g. device identifier, mobile operating system etc.), internet service provider, content viewed, geographic location, connection speed, time of visit, referring site, application or service, registration time and information collected through cookies, web beacons, and other tracking technologies, traffic data, logs and other communication data and the resources that you access and use on the Website.

We also may use these technologies to collect information about your online activities over time and across Third-Party Websites or other online services (behavioral tracking).

The information we collect automatically may include  Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect Personal Information automatically, but we may tie non-personal information collected automatically to Personal Information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To operate our business.
  • To present our Website and its contents to you.
  • Provide products and services.
  • Improve our products and services.
  • To provide you with information, products, or services that you request from us.
  • To communicate either for sales or invoicing.
  • To store information about your preferences.
  • To speed up your searches,
  • To recognize you when you return to our Website.
  • To fulfill any other purpose for which you provide it.
  • To personalize and tailor your experience on Company Website.
  • To administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products and services offered.
  • To conduct questionnaires concerning client satisfaction.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To understand how users are engaging with Company.
  • In any other way, we may describe when you provide the information.
  • To send you newsletters and campaign offers (from us and/or our carefully selected partners).
  • For any other purpose with your consent.

We may also use your information to contact you about our own  products and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form)/adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of METREX VALVE’S assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by METREX VALVE about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Website Terms of Use [https://metrexvalve.com/website-terms-of-use/] or Terms and Conditions of Sale [https://metrexvalve.com/terms-condition/] and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of METREX VALVE, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data (the order form/registration form). You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the order form/registration form) or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to info@metrexvalve.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by [OPT-OUT METHOD].

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

If you are located in the European Union (“EU”) or United Kingdom (“UK”) and accessing this Website then this section applies to you.

NTD: For implementing such provisions the following should be taken care of:

  1. The Content Management System (“CMS”) tool should include options to export or delete customer data (a core feature of GDPR compliance).
  2. A cookie policy statement. This can be in the form of a banner or pop-up that contains basic information about how your business and its agencies collect client data.
  3. Privacy Policy and Terms & Conditions pages to outline how your business collects and uses personal data.
  4. A safe CRM: for safe customer data management.

The General Data Protection Regulation (“GDPR”) and UK GDPR require us to explain the valid legal bases we rely on in order to process your Personal Information. As such, we may rely on the following legal bases to process your Personal Information:

  • Consent. We may process your information if you have given us permission (i.e. consent) to use your Personal Information for a specific purpose. You can withdraw your consent at any time.  You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the Privacy Policy. You will be removed from the marketing list. However, we still may communicate with you – for e.g., to send your service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 
  • Performance of a Contract. We may process your Personal Information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interest and fundamental rights and freedoms. For e.g. we may process your Personal Information for some of the purposes described in order to:
  • Develop and display personalized and relevant advertising content for our users.
  • Analyze how our services are used so we can improve them to engage and retain users. 
  • Support our marketing activities.
  • Diagnose problems and/or prevent fraudulent activities.
  • Understand how our users use our products and services so we can improve our user experience.
  • Legal Obligations.  We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights or disclose your information as evidence in litigation in which we are involved.

Vital Interest. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situation involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (ie., express consent) to use your Personal Information for a specific purpose, or in situations where your permission can be inferred (ie, implied consent) in accordance with the provision of Personal Information Protection and Electronic Documents Act (“PIPEDA”). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • ⁠If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
  • For investigations and fraud detection and prevention.
  • For business transactions provided certain conditions are met.
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
  • For identifying injured, ill, or deceased persons and communicating with next of kin.
  • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
  • ⁠If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
  • If the collection is solely for journalistic, artistic, or literary purposes.

Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the Website and visiting your account profile page.

You may also send us an email at info@metrexvalve.com to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Website Terms of Use.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their Personal Information.
  • Access and delete certain Personal Information.
  • Correct inaccuracies in their Personal Information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please write us to info@metrexvalve.com.

Nevada provides its residents with a limited right to opt-out of certain Personal Information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated e-mail address info@metrexvalve.com.  However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of  Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

METREX VALVE CORP.
E-mail address: info@metrexvalve.com
Address: 505 S. VERMONT AVE. GLENDORA, CA 91741-6206
Call us: (800) 266 – 4027 or (626) 335 – 4027